Privacy Policy for GoDelve
Effective Date: January 22, 2026
At GoDelve, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
1. Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:
Personal Data: Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when you choose to participate in various activities related to the Application, such as posting a requirement, bidding on a product, or sending feedback.
Location Information: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. This is specifically used to show you "Top Rated" services or items in your area.
Device Data: Device information such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Application from a mobile device.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
Facilitate Marketplace Interactions: To enable the "Shop Bidder" functionality where users can post requirements and receive bids.
Personalize Experience: To curate the "Top Rated in your area" section based on your geographic location.
Improve App Functionality: To monitor and analyze usage and trends to improve your experience with the app's search and category features (e.g., Tech, Smartphones, Laptop, Sports).
Communication: To send you emails regarding your account or bids.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service.
Interactions with Other Users: If you interact with other users of the Application (such as bidders), those users may see your name and the details of the requirement you have posted.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
6. Data Deletion & Your Rights
You have the right to request the deletion of your personal data collected through our application at any time. To exercise this right, please follow the procedure below:
Submission of Request: To request the removal of your data, you must submit a formal request via email to delveecommerce@gmail.com.
Required Information: To ensure we can accurately identify your account and process your request securely, please include the following details in your email:
Full Name
Registered Email Address
Registered Phone Number
Verification Process: For your security, we will verify your identity before fulfilling the deletion request. We may contact you via your registered email or phone number to confirm the request.
Processing Time: Upon successful verification, your personal data will be permanently deleted from our active systems without undue delay, typically within 30 days.
Legal Exceptions: Please note that we may retain certain information where we have a legal obligation to do so or for legitimate business purposes, such as financial record-keeping or fraud prevention.