Privacy Policy for BorderSathi
Effective Date: 1 July 2026
1. Introduction
Welcome to BorderSathi.
BorderSathi is a driver directory platform that helps users find and directly connect with taxi and transport service providers. BorderSathi does not provide transportation services, does not operate vehicles, and does not act as a booking or payment platform.
By using the BorderSathi mobile application or website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following information:
A. Information You Provide
Name
Mobile Number
Email Address (if provided)
Feedback or support requests
B. Driver Information
For registered drivers, we may collect:
Driver Name
Mobile Number
Vehicle Information
Vehicle Type
Service Routes
Business Information
Profile Photograph (optional)
C. Device Information
The application may automatically collect:
Device Model
Operating System
App Version
IP Address
Crash Reports
Usage Analytics
3. How We Use Your Information
We use your information to:
Display driver listings
Connect passengers with drivers
Improve our services
Respond to customer support requests
Prevent fraud or misuse
Improve app performance
4. Permissions Used
BorderSathi may request the following permissions:
Internet
Required for loading driver information.
Phone
Allows users to directly call listed drivers.
Notifications (Optional)
To inform users about app updates or important announcements.
BorderSathi does not access your contacts, messages, photos, or personal files unless explicitly required and permitted.
5. Direct Communication
BorderSathi allows users to directly contact drivers using:
Phone Call
WhatsApp
BorderSathi is not responsible for conversations, negotiations, pricing, or agreements between passengers and drivers.
6. No Booking or Payment
BorderSathi does not:
Accept booking requests
Collect passenger payments
Process online payments
Charge commission on rides
Any fare, service charges, or travel arrangements are decided directly between the passenger and the driver.
7. Information Sharing
We do not sell or rent your personal information.
We may share information only:
When required by law
To comply with legal obligations
To protect our legal rights
With service providers who help operate the application
8. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, alteration, or disclosure.
However, no internet-based service can guarantee complete security.
9. Third-Party Services
BorderSathi may use third-party services such as:
Google Firebase
Google Analytics
Google Play Services
WhatsApp
Maps services (if implemented)
These services have their own privacy policies.
10. Driver Responsibility
Drivers are responsible for maintaining accurate information in their profiles.
BorderSathi reserves the right to edit, suspend, or remove listings that violate our policies.
11. Children's Privacy
BorderSathi is not intended for children under 18 years of age.
We do not knowingly collect personal information from minors.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Changes will become effective immediately after publication within the application or on our website.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
BorderSathi Support
Email: support@bordersathi.com
Website: https://delveecommerce.in/
14. Consent
By using the BorderSathi application, you consent to this Privacy Policy and agree to the collection and use of information as described herein.